Mazda CX-9 Owners Manual: When Liftgate Cannot be Opened

Mazda CX-9 Owners Manual / If Trouble Arises / When Liftgate Cannot be Opened

When Liftgate Cannot be Opened

If the battery is dead, the liftgate cannot be unlocked and opened.

In this case, the liftgate can be unlocked by taking care of the dead battery situation.

If the liftgate cannot be unlocked even if the dead battery situation has been resolved, the electrical system may have a malfunction.

In this case, the liftgate can be opened using the following procedure as an emergency measure.

1. Wrap the end of a flathead screwdriver in a cloth and remove the cover on the interior surface of the liftgate using it.

When Liftgate Cannot be Opened

2. (Without power liftgate) Turn the lever to the right to unlock the liftgate.

When Liftgate Cannot be Opened

(With power liftgate) Push the liftgate while pressing the lever down.

When Liftgate Cannot be Opened

After performing this emergency measure, have the vehicle inspected at an Authorized Mazda Dealer as soon as possible.

Active Driving Display Does Not Operate

If the Active Driving Display Does Not Operate

If the active driving display does not operate, switch the ignition off and then restart the engine. If the active driving display does not operate even with the engine restarted, have the vehicle inspected at an Authorized Mazda Dealer.

Warning Sound is Activated

Customer Information and Reporting Safety Defects

See More:

Mazda CX-9 Owners Manual > Scheduled Maintenance: Scheduled Maintenance (U.S.A., Canada, and Puerto Rico)
Follow Schedule 1 if the vehicle is operated mainly where none of the following conditions (severe driving conditions) apply. Repeated short-distance driving Driving in dusty conditions Driving with extended use of brakes Driving in areas where salt or other corrosive materials are used Driving on r ...